Terms & Conditions

CONTENTS OF THIS SITE

While we strive to always provide the latest information and details about our product offerings on this Website, information presented here is subject to change and is not guaranteed to be free from errors. Contents of this Website only apply to Tours and Excursions located in the Destinations in which we operate.

All prices listed in this Website are in U.S. Dollars, unless otherwise specified. Promotions listed in this Website can be changed or withdrawn at any time.

PROHIBITED/UNLAWFUL USE

As a condition of your use of this Web site, you warrant that you will not use this Web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices.

PREPAID TOUR & EXCURSION RESERVATIONS

By reserving your tour and excursion, you authorize The Tour Desk Sunlinc to book reservations for the total reservation price. You agree that your credit card will be charged by The Tour Desk Sunlinc for the total reservation price.

CANCELLATION CHARGES

For cancellations by Guests, cancellation charges depend on when The Tour Desk Sunlinc receives notice of the cancellation. Minimum cancellation charges are as follows:

24 hours or less: No Refund
48 hours or less: 50% Cancellation Fee
96 hours or less: 25% Cancellation Fee
96+ hours: Full Refund

Group Reservations:
60 days prior to tour date: Full Refund
45 days prior to tour date: 50% Cancellation Fee
30 days prior to tour date: 75% Cancellation fee
Less than 30 days prior to tour date: No Refund

REFUND POLICY

No refunds or adjustments will be made for any portion of your tour not utilized.

CHANGES TO RESERVATIONS

All requested changes to reservations are subject to The Tour Desk Sunlinc’s sole discretion, and any changes must be approved in writing.
Changes are subject to all applicable fees, and charges. Guests wishing to make a change, please call us at 954 837 0016

BANK & CREDIT CARD FEES

Some banks and credit cards impose fees for cross-border transactions. By reserving your tour and excursion on this website, you may see an additional cost/fee appearing on your credit card statement. This fee is solely determined by your Bank and/or Credit Card Company and The Tour Desk Sunlinc takes no responsibility for these associated costs. If you have any questions about these types of fees applied to your reservation, please contact your bank directly.

This privacy statement covers thetourdeskstkitts.com and websites operated by The Tour Desk Sunlinc. We understand that booking online involves significant trust on your part. We value your trust, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us. By visiting this Website, you are accepting the practices described herein.

INFORMATION COLLECTION

The Tour Desk Sunlinc is the sole owner of the information collected on thetourdeskstkitts.com and its affiliate’s websites. We receive and store any information you enter on our website or give us in any other way. This includes information that can identify you (“personal information”), including your first and last name, telephone number, postal and e-mail addresses, fax number, and billing information (such as credit card number, cardholder name, and expiration date).

HOW WE USE THE INFORMATION

We use sensitive billing information (such as cardholder name, credit card number and expiration date) for the purpose of completing the tours/excursions bookings you conduct on our website. We use other personal information about you for the following general purposes: to provide you with the tour/excursion information you request; to provide you with tour/excursion confirmation and updates; to manage your account, including processing bills and providing tour/excursion notifications; to communicate with you in general; to respond to your questions and comments; to measure interest in and improve our products, services, and website; to otherwise customize your experience with this website; to solicit information from you, including through surveys; to resolve disputes, collect fees, or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Usage; and as otherwise described to you at the point of collection.

LEGAL OBLIGATIONS

The Tour Desk Sunlinc may be required by law to disclose information you have provided in obtaining its travel products or services. The Tour Desk Sunlinc may also disclose information against someone who poses a threat to its interests (such as customer fraud) or whose activities could bring harm to others. In addition, it may be necessary for The Tour Desk Sunlinc to provide customer information to third parties, such as credit card companies, for the purpose of resolving disputes that arise in the normal course of business.

HOW WE PROTECT YOUR INFORMATION

We want you to feel confident about using this website to reserve your tours and excursions, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they may only do so for permitted business functions. In addition, we use encryption when transmitting your sensitive personal information between your system and ours, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.

All material contained within this website is the sole property of The Tour Desk Sunlinc and cannot be used, reproduced, copied or modified, in its entirely or in part, without prior consent by an authorized agent The Tour Desk Sunlinc.

REVIEWS, COMMENTS & OTHER SUBMISSIONS

We appreciate hearing from you. Please be aware that by submitting content to us or otherwise, including any tour and excursion reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “Submissions”), you grant The Tour Desk Sunlinc, and its subsidiaries and corporate affiliates and the affiliated, co-branded and/or linked website partners through whom we provide service , a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such Submission. You acknowledge that The Tour Desk Sunlinc may choose to provide attribution of your comments or reviews at our discretion, and that such submissions may be shared with our partners. You further grant The Tour Desk Sunlinc the right to pursue at law any person or entity that violates your or The Tour Desk Sunlinc’s rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential and non-proprietary. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the Website. If you do not agree to these terms and conditions, please do not provide us with any Submissions.

You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from posting or transmitting to or from this Website: (i) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (ii) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (iii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that The Tour Desk Sunlinc may exercise its rights (e.g. use, publish, delete) to any content you submit without notice to you.

MODIFICATION OF THESE TERMS & CONDITIONS

The Tour Desk Sunlinc reserves the right to change the terms, conditions, and notices under which this Website is offered and you agree to accept and be bound by those terms, conditions, and notices that are in effect at the time of your use of this website and facilities offered by The Tour Desk Sunlinc.

GENERAL

This agreement is governed by the laws of the state of Florida. You hereby consent to the exclusive jurisdiction and venue of courts in Florida, in all disputes arising out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and The Tour Desk Sunlinc as a result of this agreement or use of this Website.

Performance of this agreement by The Tour Desk Sunlinc is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of the right to comply with law enforcement requests or requirements relating to your use of this Website or information provided to or gathered by The Tour Desk Sunlinc with respect to such use.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect.

Fictitious names of companies, products, people, characters, and/or data mentioned herein are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.Please note that all prices quoted are in US Dollars and are subject to change without notice. Sunlinc reserves the right to adjust prices accordingly. By purchasing any tours on this site, you agree to sign any necessary waivers at The Tour Desk in St. Kitts. Tour days and times may be changed without any notice, are subject to availability and may require a minimum number of guests in order to operate.